Islamabad Makes Major Changes to Vehicle Registration Policy to Combat Agent Mafia

The Excise and Taxation Department in Islamabad has launched new Standard Operating Procedures (SOPs) to improve services and combat the agent mafia. The updated process for buying and registering vehicles aims to make it easier for citizens.

Under the new guidelines, vehicle owners can authorize someone else to register or transfer their vehicle using an authorization letter or through biometric verification. This ensures security and convenience. Biometric verification is also required for anyone collecting the registration card on behalf of the owner.

To enhance accessibility, the Excise Department has introduced a Doorstep Policy, allowing vehicle registration and transfer services to be conducted at home or the office. Mobile vans are also deployed at key locations, such as markets and parks, for on-the-spot registration services.

Citizens can now apply for vehicle registration online and should request a challan ticket to understand all associated government fees. For additional support, a helpline is available at 051-111-383-383 from 8 AM to 4 PM on working days.

Director Excise Bilal Azam encourages citizens to utilize these new facilities for a smoother registration experience.

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