Wireless Sales Manager – W2272/W2460

• Leadership Skills – Ability to inspire and guide a team towards achieving sales targets and delivering exceptional customer service
• Technical Acumen – Strong understanding of wireless technology, products, and industry trends to effectively manage and promote sales
• Sales Proficiency – Skilled in implementing sales strategies, setting performance goals, and driving revenue growth
• Customer Focus – Dedicated to enhancing customer satisfaction through attentive service and resolving issues promptly
• Communication Skills – Excellent verbal and written communication abilities to clearly convey information and engage effectively
• Problem-Solving Skills – Capable of identifying issues quickly and developing practical solutions in a fast-paced environment
• Adaptability – Flexibility to adapt strategies in response to market changes or operational challenges
• Organizational Skills – Strong ability to manage multiple tasks, prioritize responsibilities, and maintain efficient operations

RESPONSIBILITIESWhat You Can Expect Day-to-DayAs a Wireless Manager, your daily responsibilities include:

• Oversee the daily operations of the wireless department, ensuring smooth and efficient service delivery
• Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation
• Drive sales targets and performance goals by motivating the team and implementing effective sales strategies
• Maintain an in-depth knowledge of all products and services offered and ensure the team is also well-informed
• Monitor inventory levels and ensure all products are adequately stocked and displayed according to company standards
• Oversee customer inquiries, resolving issues, and ensuring a high level of customer satisfaction
• Conduct regular team meetings to update staff on new sales targets, promotional activities, and operational changes
• Analyze sales figures, forecast future sales, and adapt strategies to market trends
• Coordinate with the marketing department to implement promotional campaigns and sales initiatives
• Ensure compliance with all company policies and procedures as well as legal regulations
• Manage the department budget, including labor costs, supplies, and other expenses
• Maintain cleanliness and organization within the sales area to provide a pleasant shopping environment
• Report to upper management on sales results, potential customer issues, and the overall performance of the department
• Various other duties, as needed

REQUIREMENTSWhat it Takes
The most successful Wireless Managers are dynamic leaders who bolster store performance through strategic sales initiatives and exceptional leadership.Minimum Required:This is a full-time role that requires flexibility to work various schedules, including days, evenings, and weekends.

• Retail management experience in wireless or electronics
• Demonstrated ability to drive team performance, sales results, and service quality
• Strong communication and presentation skills, essential for effective leadership and customer interactions
• Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities
• Physical ability to lift 30-50 pounds
• Capability to stand or walk for extended periods during shifts

Preferred:

• Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
• Experience with recruitment, coaching, HR, and Canadian employment standards

OUR COMPANYOur Commitment to YouYour success is our success. For us, business is personal. OSL is a dynamic and people-centric company excelling in outsourced sales services for North America’s leading Fortune 500 firms. We’ve built our legacy on passionate employees, exceptional customer service, and enduring relationships.We offer an exceptional benefits package, a dynamic environment prioritizing people, and the unsurpassed opportunity to learn, grow, and thrive. Our commitment to our team is evident in our personalized in-store and online LMS training and partnerships with educational institutions like Franklin University, offering opportunities to further your true potential. We understand the importance of financial flexibility, which is why we provide daily access to earnings through Dailypay & Wisely cards, along with various discount programs. At OSL, we are committed to each employee’s success and well-being – both personally and professionally. If you’re a strategic, results-driven leader with a knack for driving sales in the technology sector, we’d welcome the chance to start a conversation.Let’s connect – apply today at .We are committed to employing a diverse workforce and are an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.

Expected salary:

Location: Cambridge, MD

Job date: Sat, 06 Jul 2024 22:54:03 GMT

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